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The practice · 03

Development Sector & SBCC.

Awareness doesn’t change behaviour. Belief does. We build social and behaviour change communication that meets people inside their own culture and walks them to a different choice.

Who it’s for

NGOs, missions, CSR programmes and public campaigns that must change what people do, not just what they know.

The problem it solves

The message is correct, the budget is spent, and behaviour hasn’t moved.

The outcome

Communication people repeat to each other: the only kind that changes behaviour.

What we actually build

The parts of the system.

Behaviour-led campaign strategyCulture-first creativeField + digital communication systemsCommunity identity & pride assets2D animation & awareness filmsLearning content, scripts & storyboardsDigital learning: LMS-ready, SCORM modulesMultilingual adaptation & subtitlesMeasurement of the shift
Relevant experience

Years inside public health and social impact.

Long before a scheme becomes a brand, it has to be understood. This is the work that taught us how: sensitive subjects, rural audiences, many languages, and real behaviour on the other side of it.

Pathfinder International

Family planning learning modules

Animated learning in English, Hindi and Marathi: 80 minutes of content across 8 sections, an LMS set up for 1,500 users, mobile offline access and full documentation.

Why it mattersSensitive health content, animated, multilingual, delivered as digital learning people actually completed.

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Population Foundation of India

SBCC for key populations · Saathiya

An SBCC package for key populations, and support to the Saathiya adolescent programme through leaflets, logos, app promotional material and game design.

Why it mattersAdolescent and social behaviour communication, where sensitivity and clarity decide whether a message is heard at all.

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Nutrition International

Communication needs assessment

A Communication Needs Assessment and Behaviour Change Intervention Plan for maternal and child nutrition across Uttar Pradesh and Gujarat.

Why it mattersStrategy before creative. We diagnose the behaviour gap in the field before anyone designs a poster.

PATH

Japanese Encephalitis awareness

Public health communication including animated awareness content explaining a disease, its risk and its prevention in plain visual language.

Why it mattersHealth education that stays accurate while becoming simple enough to act on.

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BBC Media Action

Kilkari · health service in rural India

Communication for one of India's largest mobile health services, made for rural and underserved audiences reached on basic phones.

Why it mattersRural reach with familiar, low-friction messaging: the hardest audience to move, and the one most programmes are written for.

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Government & state missions

Schemes, turned into brands

Chhattiskala in Chhattisgarh, the Gullak entrepreneurship summit in Uttarakhand and Saras Aajeevika on its national stage in Delhi: identity, environments, films and campaigns.

Why it mattersProof that the same method works at state and national scale, in public view.

Selected organisations

Who we have worked with.

Across public health, development communication, media, publishing and public institutions.

Pathfinder International Population Foundation of India BBC Media Action PATH Nutrition International ABT Associates Micronutrients Initiative National Informatics Centre National Film Development Corporation of India Outlook India Businessworld Hindustan Times India Today Business Standard People Matters
Films & modules

The communication itself.

Selected films, animations and learning modules from this practice. Films are shown in full on request; tap More on any programme for its published reach and sources.

Animated children in a village, from the Japanese Encephalitis awareness film
PATH

Japanese Encephalitis awareness film

A long-form awareness film explaining the disease, its risk and its prevention for families in endemic districts.

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Title frame introducing a doctor working in Mumbai
Population Foundation of India

Main Kuch Bhi Kar Sakti Hoon

Campaign communication for the transmedia series, from evolution through to evaluation.

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Animated couple in conversation from the family planning counselling module
Pathfinder International

Healthy timing & spacing of pregnancies

Animated counselling modules from the family planning digital learning series, built for facilitators and learners.

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Illustration contrasting city and rural health infrastructure
Ayushman Bharat

NHRR systems communication

An explainer on the National Health Resource Repository, designed for clarity and institutional use.

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Opening credit frame of the maternal and neonatal health motion graphic
Maternal & child health

Motion graphic on maternal and neonatal death

A serious subject simplified into a short motion graphic without losing its weight.

Animated character from the family planning method counselling film
Family planning

Method counselling films

Plain-language films on contraceptive methods, made to be shown by health workers in the field.

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The Kilkari mobile health service brand mark
BBC Media Action

Kilkari, health service in rural India

Communication for one of India's largest mobile health services, reaching rural families on basic phones.

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Illustrated scene from the Incite concept film
Incite

Concept-led visual communication

Simple design, movement and storytelling carrying a single idea.

Straight answers

Asked, answered.

What is SBCC, social and behaviour change communication?

SBCC is communication designed to change what people do, not just what they know. It uses psychology, community insight and trusted, repeated messengers to move real behaviours (savings, health, livelihoods) where a poster alone never could.

Who does Anya Segen work with in the development sector?

Global health and development organisations as well as government missions: Pathfinder International, Population Foundation of India, BBC Media Action, PATH, Nutrition International, ABT Associates and the Micronutrients Initiative, alongside state programmes such as Chhattiskala in Chhattisgarh, the Gullak summit in Uttarakhand and Saras Aajeevika in Delhi.

Do you handle public health and learning content, not just branding?

Yes. We have built animated family planning learning modules in English, Hindi and Marathi with an LMS for 1,500 users for Pathfinder International, an SBCC package and Saathiya adolescent material for Population Foundation of India, a communication needs assessment for maternal and child nutrition in Uttar Pradesh and Gujarat for Nutrition International, Japanese Encephalitis awareness animation for PATH, and rural health communication for BBC Media Action's Kilkari.

Why do development programmes need branding at all?

Because adoption is a belief problem. A scheme people can name, recognise and feel proud of outperforms an anonymous one. Identity gives a programme memory; memory gives it participation.

What does this look like in practice?

Gullak took a childhood object, the clay savings pot, and built a state entrepreneurship movement on it: name, identity, summit environments and films of real beneficiaries, all speaking one language from the registration desk to the highway.

Related practices: Political & Governance Communication · Films, AV & Storytelling · All seven, mapped

Make the right choice the easy choice.

Tell us the behaviour you need to shift. We’ll send back a first read of the belief standing in its way.