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The practice · 03

Development Sector & SBCC.

Awareness doesn’t change behaviour — belief does. We build social and behaviour change communication that meets people inside their own culture and walks them to a different choice.

Who it’s for

NGOs, missions, CSR programmes and public campaigns that must change what people do, not just what they know.

The problem it solves

The message is correct, the budget is spent — and behaviour hasn’t moved.

The outcome

Communication people repeat to each other — the only kind that changes behaviour.

What we actually build

The parts of the system.

Behaviour-led campaign strategyCulture-first creativeField + digital communication systemsCommunity identity & pride assetsMeasurement of the shift
Proof · NaMo Yuva Run

One belief against addiction — 75 cities.

One choice unravels your life, the other ties it together
The choice, made visible
Anti-addiction teaser creative
The teaser system
Run Gully Boy campaign creative
Culture speaks first
Choose your line creative
Choose your line
Fill your lungs with life not poison
The reframe
The starting line of a new India
The movement, launched

See the full project — NaMo Yuva Run →

Straight answers

Asked, answered.

What is SBCC — social and behaviour change communication?

SBCC is communication designed to change what people do, not just what they know. It uses psychology, community insight and trusted, repeated messengers to move real behaviours — savings, health, livelihoods — where a poster alone never could.

Who does Anya Segen work with in the development sector?

Government missions, public programmes and development organisations. Our livelihood work spans states and stages — Chhattiskala in Chhattisgarh, the Gullak summit in Uttarakhand, Saras Aajeevika on its national stage in Delhi — turning schemes into brands that communities recognise, trust and act on.

Why do development programmes need branding at all?

Because adoption is a belief problem. A scheme people can name, recognise and feel proud of outperforms an anonymous one. Identity gives a programme memory; memory gives it participation.

What does this look like in practice?

Gullak took a childhood object — the clay savings pot — and built a state entrepreneurship movement on it: name, identity, summit environments and films of real beneficiaries, all speaking one language from the registration desk to the highway.

Related practices — Political & Governance Communication · Films, AV & Storytelling · All seven, mapped

Make the right choice the easy choice.

Tell us the behaviour you need to shift. We’ll send back a first read of the belief standing in its way.